Bassett Furniture Complaints

We were very grateful but could not find a fabric we liked at that time.

Bassett furniture complaints. I got an expert to take a look at the damages and he let me know that they sold me furniture that was not real leather. We carefully selected the best we could afford and to us it was a lot of money. After about 6 months we called the store and were told they got new fabrics so we went back for the re selection. Recently i had the opportunity to visit one of their stores recently out of nostalgia.

View our catalog back to top. Not worth i bought furniture from bassett thinking i will get value if i am paying premium price for anything 1 any product you order will take minimum 6 weeks to be ready and delivered 2 after a wait of 6 weeks product arrives defective 3 regular follow up and after that technician visits and says it s faulty 4 called cs n number of times to check status of my complain 5 finally got a call back and i was told that i will get a product in another 6 weeks time i said i am ready to. This is an american made product that we must continue to support. Kindly deborah esposito edward.

This company manufactures furniture. I never thought in a million years my furniture would look so bad in just a few months. Bassett furniture industries inc. Lack of response on fixing chairs that were delivered.

After about three months the one chair s fabric started fraying and pilling. Overpriced shoddy workmanship evasive sales techniques. Military first responders discount. Bassett furniture is a fraud.

There is poor customer service for such high end furniture and design. Corp needs to understand that we in south florida need a basset furniture store. The manager was very helpful and kind and told us we could reselect. The reviewer had a number of complaints against bassett furniture including receiving damaged goods.

When or if this gets resolved i will never shop at bassett again. Bassett furniture has gained a new and loyal customer. She was very patient. Below is a sample negative bassett furniture customer review.

Concord nc last year we bought custom furniture from bassett in concord. Common bassett furniture complaints include poor customer service failure to honor their return policy and warranties long delivery time poor after sale service and low quality products that sold expensively among others. I purchased a 3 400 sectional from this company and the leather has started to peel. I bought a showcase from bassett over 15 years ago and it still looks great with no signs of wear or fading.

The closing of the miami and ft laud stores is devistating. This is a multi location business. Bassett furniture industries inc. 3525 fairystone park hwy.